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Elements and Performance Criteria

  1. Communicate with stakeholders
  2. Obtain initial information for an Aboriginal land claim/application under State law

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

determining ownership and tenure

searching historical records

reading plans

generating documentation to organisational standards

writing reports to organisational standards

referencing other agencies organisations or groups

investigating responses and data from other organisations or groups

communicating with people of different ages positions in the organisation genders cultures and language backgrounds

responding to diversity including gender and disability

preparing basic diagrams

interpreting accurately the location of an area of claim from sketches provided by claimantapplicant

obtaining a copy of a land title

filing and retrieving records

retrieving spatial and textual information from electronic information systems

carrying out a field inspection

lodging dealings at the land titles office

applying public sector legislation including occupational health and safety and environment in the context of processing Aboriginal land claimsapplications

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

legislation relating to Aboriginal land claimsapplications

organisational policies and procedures relating to Aboriginal land claimsapplications

the likely stakeholders that need to be referenced

the different types of organisational records that need to be noted or updated and in what circumstances

Aboriginal culture and customs

lodgment of dealings with land titles office

public sector legislation including occupational health and safety environment privacy and diversity in the context of Aboriginal land claimsapplications processing

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCB Uphold the values and principles of public service

PSPETHC301B Uphold the values and principles of public service

PSPGOVB Work effectively in the organisation

PSPGOV301B Work effectively in the organisation

PSPGOVB Access and use resources and financial systems

PSPGOV305B Access and use resources and financial systems

PSPGOVB Organise workplace information

PSPGOV307B Organise workplace information

PSPGOVB Work effectively with diversity

PSPGOV308B Work effectively with diversity

PSPGOVA Address client needs

PSPGOV309A Address client needs

PSPLEGNB Comply with legislation in the public sector

PSPLEGN301B Comply with legislation in the public sector

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit see Employability Summaries in Qualifications Framework

assistance in processing Aboriginal land claimsapplications in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation policy procedures and guidelines relating to the processing of Aboriginal land claimsapplications

case studies and workplace scenarios to capture the range of situations likely to be encountered when processing Aboriginal land claimsapplications

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when processing Aboriginal land claimsapplications including coping with difficulties irregularities and breakdowns in routine

assistance in processing Aboriginal land claimsapplications in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Stakeholders may include:

tenure holders (licensees, lessees)

Aboriginal people with an interest in an area

local population

general public

government organisations

Local Government councils

local Aboriginal land council

rural land protection board

delegated managers (reserve management bodies)

Organisational procedures may include:

organisational guidelines

workplace notices

Best practice requirements may include:

quality client service

quality system documentation

Legislation, policy and procedures may include:

legislation related to public land administration

public sector legislation such as equal employment opportunity, anti-discrimination, diversity, occupational health and safety

privacy legislation and freedom of information

public sector standards

jurisdictional and organisational code/s of practice and code/s of ethics

organisational standards

industry standards